Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​This job is a member of the Information Technology Team within the Information Technology Division.
• Responsible for collaborating across the IT organization with Project Managers, Desktop Managers, Technicians, Business Leadership, and Vendors, in order to ensure that technology assets and logistics needs are supported across the enterprise.

What you'll do

• Understands business needs/requirements and strives to foster strong working relationships and open communication across the enterprise
• Provides day-to-day operational oversight for all IT Supply Chain needs within the local Technology Distribution Center (TDC)
• Provides project support, which may range from smaller airport operational moves to multi-million dollar terminal construction projects
• Deploys desktop assets/peripherals to end-users, provides logistical/delivery support, and supports asset recovery/reclamation activities
• Supports last-minute project requests and other special needs, providing available equipment and logistics support 
• Manages local work queue and delegates to other TDC resources, as needed, to ensure end-user requests and break-fix work orders are handled promptly
• Monitors ongoing workflow to ensure support is meeting expectations and timelines
• Identifies concerns, risks, and issues and works with TDC team and appropriate stakeholders to mitigate

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School Diploma or equivalent
• 2 years of experience as an IT Inventory Specialist
• 2 years of experience in a technical, professional environment

 

Preferred Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Airline industry experience, including business process and supporting technology

 

Skills, Licenses & Certifications

• Strong understanding of Supply Chain Logistics and internal Technology Distribution Center (TDC) processes
• Experience in Asset Management/Warehouse Environment
• Proficiency with Inventory Management databases
• Proficiency in handling operational issues effectively and understanding escalation, communication, and crisis management
• Proven planning, delegating, and organizational skills
• Ability to adapt to changing priorities and work environments
• Ability to coordinate, oversee, and deliver on multiple IT Supply Chain efforts, simultaneously
• Ability to operate a motor vehicle in a complex environment with high security standards
• Ability to thrive in a sense-of-urgency environment and leverage best practices
• Ability to function under potentially high stress and challenging situations
• Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
• Proficiency in MS Suite (Excel, PowerPoint, Word, Project, Access, Outlook)

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Local area, Remote job, Flexible hours,

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