Job Description

We’re looking for a Senior Product Designer to join our Product team and craft an engaging experience across a complex set of payments products and features. This role involves leading end-to-end design efforts for technical B2B workflows, collaborating cross-functionally, and crafting intuitive, high-impact product experiences that balance usability, business outcomes, and technical feasibility.

You’ll work closely with product managers, engineers, and other stakeholders to identify opportunities, deeply understand user needs, and translate insights into scalable design solutions. This role is well-suited for someone who thrives in ambiguity, is eager to bring strategic design thinking to product challenges, and wants to grow their influence in a dynamic environment. This role can be based in the US, Canada or UK.

What you’ll do

• Design end-to-end experiences: Create journey maps, user flows, wireframes, prototypes, and high-fidelity designs that reflect both user needs and business goals.
• Plan and conduct user research to gather insights, validate design decisions, and continuously inform product improvements.
• Build and maintain design systems to ensure consistency, scalability, and efficiency across NMI’s products.
• Benchmark designs against competitors in the space and identify opportunities for improvement

What you bring:

• 4+ years of experience designing B2B digital products and systems, with a strong portfolio showcasing your process, breadth of work, and impact.
• Proven ability to collaborate cross-functionally and great communication skills: you present design decisions and processes clearly and confidently, regardless of the audience.
• Strong verbal and visual presentation skills with an articulate point of view on design decisions.
• A divergent exploratory process and ability to think iteratively, leaning on experimentation and rapid prototyping to explore solutions and validate ideas quickly, and ability to communicate trade-offs effectively.
• Proficiency in Figma and experience building and maintaining design systems.
• Enthusiasm for exploring AI tools like v0 or Cursor to augment your design and research workflow

Nice to have:

• Background in fintech, SaaS, or payments—understanding of security, compliance, and complex flows is a plus.
• Experience designing for Product-Led Growth (PLG), including growth funnels, self-serve journeys, and onboarding experiences (consumer or B2B)
• Experience unifying multiple products or platforms under a cohesive design system, driving consistency and scalability across experiences.
• Experience with developer-facing products, particularly in the API, SDK, or platform-as-a-product space.
• Experience conducting user research and usability testing, with a proven ability to translate findings into actionable designs .
• Familiarity with service design techniques (e.g., journey mapping, service blueprints) and the ability to think about product design within the context of service design.

We Offer:

• Annual Salary as of $120,000 - $140,000 + Bonus
• A remote first culture!
• Flex PTO
• Health, Dental and Vision Insurance
• 13 Paid Holidays
• Company volunteer days

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.

What we do!

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.

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