Job Description

Job Description

Job ID#:

3961

Job Category:

Health Care Administrative Support

Position Type:

Employee (Full Time)

Position Summary:

The Referrals Specialist I is a position that specializes in patient information management for Urban Health Plan. Candidates must be familiar with medical terminology and processes related to insurance verification. 

Minimum Qualifications

• High School Diploma required
• 0-1 year of related experience in healthcare field with understanding of medical terminology and coding required, experience/knowledge of Physical Therapy highly preferred.
• Comfortability working in an environment with high volume of calls. 
• Bilingual Spanish/English required. 
• Microsoft Office Proficient.

Key Duties:

• Inputs high volume of patient information and ancillary referrals for appointments via phone and fax.
• Reviews patient information for type of specialty, referral reason, ICD-10 diagnosis, medications, etc.
• Seeks prior authorization from patient insurance carriers.
• Responds in a timely manner to patient requests for information.  
• Ensures ongoing compliance with confidentiality standards.
• Contacts external specialists and makes appointments for the patient. 

Starting Compensation: Minimum $18.75 per hour; Maximum $18.75 per hour

As a full time associate at Urban Health Plan, you'll enjoy:

• Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
• Dental, Vision, and prescription Coverage 
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Programs
• Employee Assistant Programs
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
• Fitness Discounts and Perks through our medical plan
• $50,000 term life Insurance

Work Environment Type, Location, and Schedule:

Position will be based out of our Bronx Family Health Center: Plaza Del Castillo. This position will require a schedule of Monday - Friday 8:00am - 5:00pm.

About Urban Health Plan:

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, 50 years ago. That tradition continues today by promoting excellence in everything that we do. 

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

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