Job Description

We are a small, high-quality concierge medical practice in Upper Northwest DC seeking an experienced Medical Assistant and Front Desk Coordinator to join our team.

What we’re looking for:

• Experience: Minimum of 5 years working in a medical office setting.

• Independence: Comfortable working in a small office, taking initiative, and managing tasks independently.

• Personality: Friendly, welcoming, and professional with patients, while confidently upholding office policies when needed.

• Skills:

  • Strong communication and interpersonal abilities.

  • Efficient multitasker, able to handle multiple phone lines and tasks smoothly.

  • Phlebotomy skills are required.

  • Medical insurance experience is required.

What we offer:

• Excellent salary.

• 100% health insurance coverage.

• Free paid parking.

• A supportive, respectful work environment in a well-established practice.

Front Office / Reception Duties

• Greet and check patients in and out using EHR "visit status" colors

• Enter, scan, and update patient demographics and insurance information in the EHR

• Collect and process patient copayments and payments in EclinicalWorks (eCW), specifying payment type and amount

• Answer multiple phone lines pleasantly and efficiently, addressing patient needs and requests

• Schedule appointments for new and existing patients

• Retrieve and open daily mail; scan medical documents into the EHR

• Review electronic messages, resolve or assign to appropriate team members

• Check and respond to voicemail messages (morning, after lunch, before leaving)

• Review incoming faxes, attach documents to patient charts, and assign as needed

• Confirm successful delivery of outgoing faxes; resend any failed transmissions

• Fax forms, lab reports, radiology reports, etc., to other facilities or physician offices

• Ensure patients receive prescriptions, radiology orders, specialist referrals, visit summaries, and follow-up appointments at check-out

• Replenish front office forms (e.g., registration forms, specialist lists)

• Complete prior authorizations for medications and radiology services

• Process patient referrals to specialists as needed

• Manage and fulfill medical records requests in compliance with HIPAA standards

Medical Assistant Duties

• Take and record patient vital signs in EclinicalWorks (eCW)

• Draw blood and process lab specimens for collection

• Perform EKGs

• Administer patient injections and vaccines

• Take inventory of medical supplies (e.g., injections, phlebotomy materials, EKG tabs, patient drapes, bed covers)

• Keep patient exam rooms fully stocked and organized

• Monitor and stock laboratory supplies

• Conduct pulmonary function test

Please email resume to be considered.

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