Job Description

SQUEEZE THE DAY – Are you ready for a Whirl Class Job at Jamba?

Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success, and career satisfaction you deserve, join our management team at Jamba Juice! We are seeking positive and outgoing Restaurant Operations Managers to manage the overall operations of a store, including team member leadership and development, sales performance, customer service, community involvement, and execution of brand excellence. As a Restaurant Operations Manager with Jamba Juice, you will create and sustain a highly productive store environment as you coach for excellent team member performance and drive customer service and satisfaction.

Responsibilities

As a Restaurant Operations Manager with Jamba Juice, you will manage Profit and Loss, store-level sales, and financials such as staffing and inventory costs to maintain operational excellence and demonstrate exceptional leadership behavior. You will also create a store plan to execute regional and company initiatives and follow-up consistently to ensure that your store is on track to achieve great results.

Additional responsibilities of the Restaurant Operations Manager include:

• Utilizing financial tools and analyzing financial reports to identify in-store performance.
• Ensuring that all productivity numbers, sales, and budgets are met.
• Reviewing business practices, determining the needs of customers, and team members.
• Create opportunities to create strategies that improve overall business performance.
• Training, coaching, counseling and disciplining team members and shift managers.
• Leading your team in the execution of Jamba standards to create excellent customer experiences.
• Recognizing outstanding work performance while providing necessary constructive feedback.
• Maintaining up-to-date knowledge of the store trade area and the surrounding community.
• Developing relations with the community through effective marketing and sponsorship.
• Adhering to company food safety, cash handling, and operational policies and procedures.

Qualifications

As a Restaurant Operations Manager with Jamba Juice, you must possess excellent written, verbal, and hands-on employee management skills. Our ideal Restaurant Operations Manager is an enthusiastic Jamba health and wellness brand ambassador with a vested interest in the community, a commitment to personal development, and an interest in learning about business operations. You must be able to influence the direction of your store and initiate community outreach through marketing, special events, and drive superb customer satisfaction metrics.

Additional requirements for the Restaurant Operations Manager include:

• 21 years of age or older.
• Management experience, including Profit and Loss management.
• Availability to work 45 hours per week including evenings and weekends.
• Ability to drive and manage workplace change.
• Strong Profit and Loss management abilities.
• Proficiency with Microsoft Office Suite and POS software.
• Ability to stand, bend, scoop and regularly lift up to 40 pounds.
• Comfortable working occasionally in walk-in coolers and freezers.
• Ability to pass a background check.
• Restaurant management, food service, outside sales and/or retail experience preferred.
• Bilingual skills a plus.

Benefits

At Jamba Juice, we are committed to supporting our employees and rewarding the excellent work they do. We shorten the time between great performance and recognition and sponsor sales contests with great prizes! The Jamba Juice Manager In Training (MIT) Program is a four-week in-store experience where you'll learn all things Jamba - everything from working on the front-line to running the entire store. You'll be mentored by a seasoned Restaurant Operations Manager who will equip you with the tools and confidence you need to succeed in your new position. We’re all about employee development and support career advancement. Once you learn how we operate, you can take your skills and ideas and explore upper management, operations, and learning development positions.

Additional benefits for the Restaurant Operations Manager include:

• Generous Bonus program.
• Medical and dental insurance.
• 401 (k) retirement program.
• Discounts on Jamba food and products.

Company Overview

With a value-oriented approach to business that meets the high standards of our employees as well as our customers, Jamba Juice has developed into a growing category leader. We're closely tied to our communities and provide fundraising opportunities at school and events, volunteer time to nonprofit organizations and donate product to programs that support an active and healthy lifestyle. Our success at promoting healthy lifestyles isn’t possible if we don’t take good care of our employees; we achieve great results for our bottom line without pushing our people to ignore their work/life balances. Our mantra is do good, and have a great time doing it!

Smoothie Influencers since 1990 Fantastic flavor is always in season and nothing beats feeling your best. For nearly 30 years we've brought the right, delicious ingredients to create whirl'd famous flavor. At our core, we're always evolving our menu to include more options with plant-based and no sugar added options noted in our menu. Whether you're looking for a treat or a pick-me-up, you'll find it here.

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