Job Description

About Crumdale Specialty:

Crumdale Specialty is a diversified insurance firm providing custom solutions to businesses nationwide. We leverage industry expertise, superior talent, and a disruptive mindset to provide agile, transparent, and cost-saving solutions to optimize self-funded health plans. Founded in 2014, we are the fastest-growing purveyor of integrated insurance solutions, with deep-rooted experience in program management, TPA administration, PBM consulting, stop-loss coverage, compliance, risk management, underwriting, and analytics.

At Crumdale, people come first. Our clients, colleagues, trading partners, and communities are our strength. Our company culture is rooted in alignment, innovation, and integrity. We are proud to be named an Inc. Magazine Best Places to Work in multiple years. 

About the Job:

Reporting to the SVP of Pricing & Quoting, the Director of Stop Loss will act as Crumdale’s stop loss subject matter expert responsible for developing new, and enhancing existing, relationships with external stop loss carrier partners. Working collaboratively and in the interest of Crumdale, drive detail, discipline, and accountability with external stop loss carriers with respect to communication, expectations, timelines, and results. The successful Director of Stop Loss will increase the number of stop loss carrier partners and the number of competitive stop loss quotes produced by Crumdale through Crumdale’s Stop Loss Desk, but he/she is not accountable for the sale.

The Director of Stop Loss will provide ongoing stop loss expertise to internal and external stakeholders to include working across various functional areas. This role will work on both tactical and strategic aspects of stop loss quoting and pricing for new business and renewals, working closely with Regional Sales Directors and Sales VPs. This role will also drive forward the orchestration and execution of stop loss related initiatives on behalf of the SVP of Pricing & Quoting, thereby extending the effectiveness of the organization. 

Requirements

Duties & Responsibilities:

• Lead, mentor, and develop the other members of the Stop Loss Desk team.
• Develop strong stop loss carrier partnerships with Crumdale’s existing stop loss partners as well as identify and cultivate new stop loss carrier partnerships.
• Implement new, and enhance existing, processes to improve efficiency and speed to quote while driving competitive performance from Crumdale’s stop loss partners.
• Mastery of Crumdale’s cost containment programs, how they impact plan pricing and their application to stop loss insurance.
• Work closely with the Pricing & Quoting team to develop proper quote requests and process to maximize impact to the organization.
• Negotiate proposals with and without direction to secure the best possible quotes prior to releasing to the sales team.
• Help the team drive more stop loss proposals to go firm and final and ultimately close as new sold business.
• Leverage technology and artificial intelligence to amplify the expertise of the team and Crumdale’s carrier partners, and accelerate quote throughput thus reducing time to quote at all stages of the process.
• Serve as Crumdale’s subject matter expert for all external stop loss related items – similarities/differences between carriers, pros/cons of each carrier, favorable/unfavorable markets for each carrier, etc.
• Communicate consistently across the Pricing & Quoting, Underwriting, and Sales teams.

• Build trust and alignment across the organization.
• Monthly meeting with leadership team to include KPI and related metrics on the performance of the stop loss desk.

Qualifications & Skills:

• Self-funded employee benefits industry experience with minimum 5 years’ experience in stop loss / medical reinsurance sales (10+ years’ preferred)
• Captive experience, preferred

• Excellent communication, interpersonal, and organizational skills 
• Superior critical thinking and analytic skills

• Ability to form strong relationships with internal and external teammates 
• Proven ability to lead and develop a high performing team

• Ability to maintain a high level of confidentiality 

Education:

• Bachelor’s degree in business, finance, and / or similar discipline with analytic basis*

• Experience with Salesforce, preferred
• Proficient with MS Office suite 

*Equivalent military service at E4 or higher is acceptable in place of a bachelor’s degree

Travel Requirement:

• Ability to travel overnight up to 20%, required

Benefits

Medical, Dental, Vision, Life, Disability, 401k, Flexible PTO

Please note: Crumdale Specialty will not be engaging with external recruitment agencies. We kindly request that agencies refrain from contacting us regarding this position.

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