Job Description

General Statement of Job

Processes all types of admissions application and prospect forms, including application fees, and maintains accurate admission files on each applicant. Transcript evaluations and reports management.

Specific Duties and Responsibilities

Essential Duties:

• Processes all applications and incoming transcripts.
• Processes imports of new prospects and leads into the Salesforce CRM.
• Downloads and processes Common App student applications.
• Responsible for building/modifying admissions reports as needed.
• Routinely reviews application data for missing documents required to complete the application process.
• Oversees banner document management for newly admitted students.
• Places and monitors admissions holds on student accounts.
• Verifies data transfer in Axiom between TargetX and Banner.
• Assisting other campus departments with student admission and enrollment issues.
• Assists with the MKEAP application process.
• Downloads ACT score files and imports them to TargetX.
• Performs all duties timely with a customer service-oriented attitude.
• Regularly inspects the org’s data to make sure it is accurate by utilizing Demand Tools.
• Resolves duplicate records in TargetX by utilizing Demand Tools.
• Responsible for census clean-up of Admissions data each semester.
• Assists with Salesforce Administrator including but not limited to online application management, major updates, updating degree seeking status on student records, creating applications for special student populations such as MOSO Caps and Upward Bound, and processing of approved residency change requests.
• Works with the Office of the Registrar to coordinate and oversee electronic process for incoming official student transcripts.

Education, Experience, and Licenses

Bachelor’s degree or higher required (or with equivalent amount of completed college credits). Minimum 6-12 months experience working in a fast paced, detail - oriented position required, with strong technical background and or ability to learn quickly. Knowledge of Salesforce/TargetX strongly preferred.

One to two years related experience preferred; or equivalent combination of education and experience.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to maintain confidentiality in regard to data, personnel and other pertinent information.
• Ability to read and interpret documents and training materials such as software tutorials, training manuals, and student data.
• Ability to write correspondence for mail, email, and texting.
• Ability to effectively communicate concepts and information to staff and students.
• Ability to maintain confidentiality in regard to data, personnel, and other pertinent information.
• Ability to manage time and projects to ensure that everything is completed as required.
• Must pay close attention to details and accurately execute tasks.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or use a computer keyboard and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

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